Back Office Support Services Agency

Back Office Support

WE MANAGE YOUR MOST BURDENSOME AND RESOURCE-INTENSIVE BACK-OFFICE TASKS

We help you reduce your operational costs, maximize the overall efficiency and productivity of your business operation. Imagine regaining the time, money and resources currently wasted on hiring, training, and managing personnel for in-house operations that could be easily outsourced to LM. The increased efficiency and reduction in operational cost allows your business to grow in ways you may not have thought possible before outsourcing your back-office operations to LM.

We act as an extension of your inhouse team by seamlessly integrating with your internal staff and processes thereby helping you focus on your core business.

LM's Unique Value Propositions

CUSTOMISED BACK-OFFICE operations soutions FOR YOUR FIRM

Reduce Operational Cost

Increase Productivity and Efficiency

Run Operations
24 X 7

Seamless Integration

HIPAA Trained and Certified

Extensive Legal Industry Experience

Why LM is the Right Partner for your Firm?

WE HELP YOU STAY COMPETITIVE BY INCREASING YOUR FIRMS EFFICIENCY AND PRODUCTIVITY

Run Operations 24 x 7 x 365 Days Per Year

We ensure 24/7 availability of your back-office operations this helps you boost your firm’s productivity.
Our back-office team supports your operations at any hour, regardless of weekends and holidays.

Reduce Operational Overheads and Administrative Burden

We provide custom solutions based on your case volume/load, you can mix and match different services from our service catalog based on your business requirements.
Our custom solutions help you contain operational costs and curb unnecessary overheads.

Seamless Integration with Your Firms Internal Processes

We provide seamless integration with your internal processes, and we act as an extension of your in-house team.
Integrated with your team, we ensure the quality, continuity, and availability of services to your clients.

Stay Competitive and Focused on Your Core Business

With outsourced back-office operations, you can invest your time and resources in expanding and growing your firm.
Our highly experienced back-office team increases your firm’s efficiency and -productivity thereby helping you stay ahead of the competition.

We manage your burdensome back-office functions so that you can focus on your core business.

Paper Retainer management – We print and mail paper retainer agreements to your clients and follow-up regularly to ensure that the clients are signing and returning at the earliest.
E-Retainer management – We use our advanced CRM system to send e-retainer agreements to your clients. We organise and manage all the signed retainers that are made available for you to download directly from our CRM.
Mail Management – We provide customized mail management solutions by opening new PO Box number and manage all your mails. We take care of the printing, posting, tracking, and scanning of all your mails.
SSD Claim Applications and Appeals – Our experienced back-office team takes care of filing SSD claim applications and appeals for your law firm.
Billable-Hours Reporting – We provide customized reporting services. We generate, daily, weekly and monthly reports of billable hours for attorneys and paralegals on a per case or another basis as per your requirements.
Billing Verification Services - We deploy our paralegals to manage timesheets and verify invoices to ensure the accuracy of client billing/invoicing.
Case Research Assistance When you require an analysis of case documents, our experienced team handles capturing of key information from your database and arranges it in tabular format or chronological order for easy and rapid analysis.
Case Filing Our back-office can help to file cases in your case management system. We will coordinate with all your staff to gather and input new client data in your case management system.
Calendar Management Our back-office staff help manage the calendars of your attorneys and paralegals including by scheduling, tracking, and rescheduling meetings.
Mass Mailings We create and maintain an up-to-date mailing list for case-related correspondence.

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